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Service

Service promise

Comprehensive service system, ZOZEN establishes a new industry standard for professional services.
From boiler system design to post-sales support, our comprehensive, round-the-clock, end-to-end service system provides our clients with complete support for their business needs.

  • 12-month

    free maintenance

  • 24-hour

    hotline on standby

  • 365-day

    all year round operation

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Discover the power of ZOZEN's boiler
parts system

If you have any questions about the selection, purchase and installation of
boiler parts, please contact us

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Latest news View More
  • ZOZEN Gas Boilers Drive Technological Innovation in the Fast Food Industry Towards Higher Efficiency and Environmental Protection
    As consumer demand for convenient food that balances speed and quality continues to grow, the fast food industry faces dual challenges of production efficiency and environmental standards. ZOZEN Boiler, a company specializing in high-efficiency industrial boiler solutions, effectively supports this demand through targeted technological innovations and meticulous service, ensuring a balance between productivity and environmental responsibility. ZOZEN Boiler occupies an area of 150,000 square met...
    30 Apr 2024
  • Growing Demand for Coal-fired Boilers: ZOZEN Boiler Explores Indonesian Pulp and Paper Industry
    According to data from the Economic and Commercial Office of the Embassy of the Republic of Indonesia, the pulp and paper industry in Indonesia is showing a promising development trend. In 2021, the export volume of the pulp and paper industry reached $7.5 billion, accounting for 6.22% of non-oil and gas exports and 3.84% of the domestic gross domestic product (GDP) of the non-oil and gas processing industry. In this thriving industry, ZOZEN Boiler, with its various coal-fired boiler models, has...
    23 Apr 2024
  • ZOZEN Quality Miles Journey in the First Quarter of 2024
    Modern manufacturing has surpassed the traditional concept of production and processing by incorporating services as an indispensable component. As a well-established industrial boiler manufacturer, ZOZEN Boiler has been implementing its after-sales service plan, the "Quality Miles Journey," since 2018. This initiative comprehensively assesses aspects such as service attitude of engineers, equipment quality, automation level, safety performance, and appearance, aiming to provide users with safe ...
    16 Apr 2024

How to buy and get more information

If you want to learn more about our boilers、solutions & service please contact us now

  • Understanding your needs
  • Make solutions for you
  • Keep follow-up service
Understanding your needs

First, you can communicate with our professional boiler consultant through email, telephone or online chat.

Here are some questions we need to know from you,eg:
1. What are your available fuel and energy saving requirements?
2. What is the emissions standard in your city?
3. What is your expected capacity of your boiler?

Make solutions for you

Next, according to your needs and conditions of use, we will provide
energy saving and reliable boiler system solutions.

——“ Let your boiler operate more efficiently and economically”

Keep follow-up service

We will regularly communicate with you to know about operating condition of your boiler,and provide guidance according to your requirements. If you have other demands, we will help you immediately.
Include:

Parts
Parts
Debugging
Debugging
Repairing
Repairing
Installation
Installation
Maintaining
Maintaining
Train
Training