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Service promise

Comprehensive service system, ZOZEN establishes a new industry standard for professional services.
From boiler system design to post-sales support, our comprehensive, round-the-clock, end-to-end service system provides our clients with complete support for their business needs.

  • 12-month

    free maintenance

  • 24-hour

    hotline on standby

  • 365-day

    all year round operation

Live Chat
FAQs View More
  • When choosing an industrial biomass boiler, after-sales service, ease of maintenance, and long-term cost-effectiveness are just as important as performance and efficiency. ZOZEN Boiler has built a strong reputation for delivering not only high-quality products but also comprehensive customer support, ensuring that each client gets maximum value from their investment. ZOZEN’s commitment to customer service begins with professional pre-sale consultation, where experts assist clients in fuel...
    25 Jul 2025
  • Safety, automation, and reliability are fundamental requirements for any industrial boiler system, especially in the context of biomass boilers, which often operate in complex and demanding environments. ZOZEN Boiler addresses these needs with a holistic approach that integrates advanced engineering, intelligent control, and comprehensive safety mechanisms. One of the hallmarks of ZOZEN biomass boilers is their high degree of automation. The boilers are equipped with fully automated systems for...
    25 Jul 2025
  • One of the key concerns for enterprises investing in biomass boilers is the total cost of ownership, which includes initial investment, fuel costs, operational expenses, and maintenance. ZOZEN Boiler has made significant strides in reducing these costs through innovative technology and smart engineering, making their biomass boilers a cost-effective and attractive choice for industrial users. Fuel cost savings are a standout advantage of ZOZEN biomass boilers. By incorporating high-efficiency c...
    25 Jul 2025

Discover the power of ZOZEN's boiler
parts system

If you have any questions about the selection, purchase and installation of
boiler parts, please contact us

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Latest news View More
  • ZOZEN Boiler in Shandong: Innovative Boiler Models Empower Diverse Production
    On the thriving industrial land of Shandong, the continuous demand for thermal energy supply from enterprises drives the transformation of the boiler industry. With profound technical expertise and ongoing innovation, ZOZEN Boiler remains at the forefront of providing high-quality, adaptable boiler models for various industries.   ZOZEN Boiler Provides Tailored Boiler Solutions for Shandong Industries   Looking back, the cooperation projects with Shandong Luhua Group and Shandong...
    29 Jul 2025
  • ZOZEN Gas Water Tube Boilers Make a Strong Entrance on Cable Industry
    In the industrial zone of Wen’an County, Xinghua Cable Co., Ltd. is making steady progress on its project with an annual production capacity of 11 million meters of wires, cables, and accessories, backed by an investment of RMB 520 million. Upon completion, the project is expected to create over 150 jobs and generate annual sales revenue of RMB 800 million, demonstrating promising prospects. As a key supplier of thermal energy equipment, ZOZEN Boiler is quietly supporting the development o...
    22 Jul 2025
  • ZOZEN Boiler Facilitates Power Plant “Oil-to-Gas” Upgrade
    On March 20, 2025, the Guizhou Jinyuan Zhijin “Replacing Small Units with Large Ones” Relocation Project (2×660 MW), under State Power Investment Corporation, successfully achieved the first ignition of its boiler. This project replaced traditional oil-fired ignition fuel with liquefied natural gas (LNG), setting a new precedent for employing clean energy in 660 MW ultra-supercritical “W” flame boilers. As a key equipment supplier for this project, ZOZEN Boiler prov...
    15 Jul 2025

How to buy and get more information

If you want to learn more about our boilers、solutions & service please contact us now

  • Understanding your needs
  • Make solutions for you
  • Keep follow-up service
Understanding your needs

First, you can communicate with our professional boiler consultant through email, telephone or online chat.

Here are some questions we need to know from you,eg:
1. What are your available fuel and energy saving requirements?
2. What is the emissions standard in your city?
3. What is your expected capacity of your boiler?

Make solutions for you

Next, according to your needs and conditions of use, we will provide
energy saving and reliable boiler system solutions.

——“ Let your boiler operate more efficiently and economically”

Keep follow-up service

We will regularly communicate with you to know about operating condition of your boiler,and provide guidance according to your requirements. If you have other demands, we will help you immediately.
Include:

Parts
Parts
Debugging
Debugging
Repairing
Repairing
Installation
Installation
Maintaining
Maintaining
Train
Training