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Service promise

Comprehensive service system, ZOZEN establishes a new industry standard for professional services.
From boiler system design to post-sales support, our comprehensive, round-the-clock, end-to-end service system provides our clients with complete support for their business needs.

  • 12-month

    free maintenance

  • 24-hour

    hotline on standby

  • 365-day

    all year round operation

Live Chat
FAQs View More
  • Q: I need a steam boiler with high thermal efficiency, 10 t/h or 20 t/h. The fuel is coal with low calories, high sulfur, and high moisture. Kindly advise which design is appropriate for the textile fabric process. A:The textile fabric process requires a stable and continuous steam supply. For a capacity of 10 t/h to 20 t/h using coal with low calories, high sulfur, and high moisture, selecting the right boiler design is critical to prevent corrosion and ensure efficiency. For the 10 t/h requi...
    30 Jan 2026
  • Q: I am looking for a water boiler 1MW Natural Gas, pressure of water 1.5 bar, max temperature 100°C. Do you have a suitable model? A:Yes, ZOZEN can provide a precise solution for your request. A 1MW natural gas hot water boiler is approximately equivalent to a 1.4-ton boiler capacity, widely used for hotel heating, residential heating, and industrial process hot water. Based on your specifications—1MW capacity, natural gas fuel, 1.5 bar pressure, and 100°C temperature—we r...
    30 Jan 2026
  • Q: Hello, we would like to buy a biomass steam boiler, 4 ton, 10 bar. We would like to receive an offer that includes delivery and installation. Will we receive a price quote soon? A:Thank you for your inquiry. For your requirement of a 4 ton biomass steam boiler with a working pressure of 10 bar, ZOZEN recommends the DZL series packaged chain grate boiler. The DZL series is specifically designed for biomass fuels such as wood pellets, palm shells, and straw. For a 4 ton biomass steam boiler, ...
    30 Jan 2026

Discover the power of ZOZEN's boiler
parts system

If you have any questions about the selection, purchase and installation of
boiler parts, please contact us

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Latest news View More
  • Another Success in Indonesia: ZOZEN Boiler Boosts Production and Efficiency for Palm Oil Mill
    On the edge of the tropical jungles of Sumatra, Indonesia, the hum of machinery blends with the scent of palm fruit, painting a busy picture of the local palm oil processing industry. As a key global production base, Indonesian oil processing enterprises have a high dependency on reliable thermal energy supply. Booming Oil Processing Industry in Indonesia Recently, Wuxi ZOZEN Boiler Co., Ltd. ("ZOZEN Boiler") successfully delivered and commissioned a 15 t/h SZL series coal-fired steam boiler...
    03 Feb 2026
  • ZOZEN Gas Hot Water Boilers: The High-Efficiency Core Powering Clean Heating Projects in Northern China
    As clean heating upgrades continue to accelerate across northern China, high-efficiency and environmentally compliant heating equipment has become essential to ensuring winter heating security while supporting the country’s carbon reduction goals. In Tianjin, several large district heating companies have independently selected the same core solution — the ZOZEN SZS series gas-fired hot water boiler — delivering stable heat throughout the winter while contributing to improved ai...
    27 Jan 2026
  • ZOZEN Boiler Empowers the Rare Earth Capital High-Quality Development with High-Efficiency Thermal Oil Solutions
    The Regulations on the Administration of Rare Earths, effective from October 1, 2024, are accelerating the rare earth industry’s standardized and intensive transformation under the framework of resource protection, compliant governance, and green development. As demand for rare-earth permanent magnet materials from sectors such as new energy vehicles, wind power, and intelligent manufacturing stabilizes and improves, industry sentiment is rebounding. As the “World Capital of Rare Ear...
    20 Jan 2026

How to buy and get more information

If you want to learn more about our boilers、solutions & service please contact us now

  • Understanding your needs
  • Make solutions for you
  • Keep follow-up service
Understanding your needs

First, you can communicate with our professional boiler consultant through email, telephone or online chat.

Here are some questions we need to know from you,eg:
1. What are your available fuel and energy saving requirements?
2. What is the emissions standard in your city?
3. What is your expected capacity of your boiler?

Make solutions for you

Next, according to your needs and conditions of use, we will provide
energy saving and reliable boiler system solutions.

——“ Let your boiler operate more efficiently and economically”

Keep follow-up service

We will regularly communicate with you to know about operating condition of your boiler,and provide guidance according to your requirements. If you have other demands, we will help you immediately.
Include:

Parts
Parts
Debugging
Debugging
Repairing
Repairing
Installation
Installation
Maintaining
Maintaining
Train
Training