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Service promise

Comprehensive service system, ZOZEN establishes a new industry standard for professional services.
From boiler system design to post-sales support, our comprehensive, round-the-clock, end-to-end service system provides our clients with complete support for their business needs.

  • 12-month

    free maintenance

  • 24-hour

    hotline on standby

  • 365-day

    all year round operation

Live Chat
FAQs View More
  • A customer requesting a 1 ton superheated steam boiler with 38 bar operating pressure, about 350°C steam temperature and 99% dryness is asking for a relatively high-parameter steam solution. This type of 1 ton superheated steam boiler is different from a conventional low-pressure WNS saturated steam boiler. Therefore, ZOZEN Boiler needs to review the complete process requirement before confirming whether a suitable design and quotation can be provided. For a standard industrial steam projec...
    03 Jul 2026
  • When customers ask for a 20 ton biomass steam boiler and a 40 million kcal biomass thermal oil boiler, the project usually involves a large production line with both steam demand and high-temperature heat demand. These two systems serve different purposes. A 20 ton biomass steam boiler supplies steam for process heating, drying, sterilization, reaction, textile processing, food production or other steam users. A 40 million kcal biomass thermal oil boiler supplies high-temperature thermal oil for...
    03 Jul 2026
  • Yes, ZOZEN Boiler can provide technical communication support for a WNS5-1.25-Y.Q gas steam boiler drawing request after confirming the project information. A customer from a design institute in Balkanabat, Turkmenistan, asked for drawings with overall dimensions for the model WNS5-1.25-Y.Q, intended for a tank cleaning project involving petroleum products. For this type of project, a WNS5-1.25-Y.Q gas steam boiler drawing is useful during layout planning, foundation reservation, pipeline routin...
    03 Jul 2026

Discover the power of ZOZEN's boiler
parts system

If you have any questions about the selection, purchase and installation of
boiler parts, please contact us

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Latest news View More
  • A Long-Run Story of an Old Boiler: ZOZEN WNS Series Gas-Fired Boiler Operating for 16 Years
    At the production site of a pharmaceutical company in Shanghai, a ZOZEN gas-fired steam boiler commissioned in 2010 has been operating steadily for 16 years. For this established pharmaceutical company, founded in 1995, the steam system is closely related to production rhythm, process coordination, and on-site operation support. Whether the equipment can maintain stable operation over the long term directly affects the continuity of daily production. Time is a practical test, and the continuous ...
    07 Jul 2026
  • A Boiler Generating Steam for Brewed Aroma: ZOZEN Boiler Supports Green Production at Yanjing Beer
    As the beer industry moves toward greener, more continuous, and more refined production, the steam system has become an important part of brewing operations. Recently, the cooperation case between ZOZEN Boiler and Yanjing Beer (Guilin Liquan) Co., Ltd. once again highlighted the essential role and system value of industrial boiler equipment in the food and beverage industry. Industrial Heat and Beer Brewing Are Closely Connected From a Drop of Beer, the Value of Stable Steam Becomes ClearYan...
    24 Jun 2026
  • ZOZEN Skid-Mounted Boiler Exported to Thailand Supporting a Stationery Manufacturer
    Recently, ZOZEN Boiler delivered a 3-ton WNS series skid-mounted steam boiler to a stationery products manufacturer in Thailand. The customer mainly produces solid glue, crayons, oil pastels and other stationery products. During production, the customer has clear requirements for continuous and stable steam supply. Based on the customer’s process features and site conditions, ZOZEN Boiler adopted a skid-mounted delivery solution, integrating the boiler body and auxiliary equipment to suppo...
    16 Jun 2026

How to buy and get more information

If you want to learn more about our boilers、solutions & service please contact us now

  • Understanding your needs
  • Make solutions for you
  • Keep follow-up service
Understanding your needs

First, you can communicate with our professional boiler consultant through email, telephone or online chat.

Here are some questions we need to know from you,eg:
1. What are your available fuel and energy saving requirements?
2. What is the emissions standard in your city?
3. What is your expected capacity of your boiler?

Make solutions for you

Next, according to your needs and conditions of use, we will provide
energy saving and reliable boiler system solutions.

——“ Let your boiler operate more efficiently and economically”

Keep follow-up service

We will regularly communicate with you to know about operating condition of your boiler,and provide guidance according to your requirements. If you have other demands, we will help you immediately.
Include:

Parts
Parts
Debugging
Debugging
Repairing
Repairing
Installation
Installation
Maintaining
Maintaining
Train
Training