What technical support does ZOZEN Boiler provide?
ZOZEN Boiler is committed to providing technical support and services to its customers. They offer a range of technical support services, including pre-sales consultation, installation guidance, equipment commissioning, and after-sales maintenance and repair.
During the pre-sales consultation process, ZOZEN's team of experts can help customers choose the right boiler for their specific needs, and provide technical information and guidance. They also offer installation guidance, which includes technical drawings and detailed installation instructions to ensure proper installation of the equipment.
Once the equipment is installed, ZOZEN's team of experts can provide equipment commissioning services to ensure that the equipment operates safely and efficiently. They also provide after-sales maintenance and repair services to keep the equipment in optimal condition, reduce downtime, and extend its service life.
ZOZEN's technical support services are designed to ensure that their customers receive the best possible service and support throughout the equipment's life cycle. They also offer training programs for operators to ensure that they have the knowledge and skills to operate the equipment safely and efficiently.
In addition to technical support services, ZOZEN offers a range of policy services, including warranty policy, spare parts policy, and environmental policy. These policies are designed to ensure that customers receive high-quality and reliable equipment and services, and that ZOZEN operates in an environmentally responsible manner.
Overall, ZOZEN Boiler is committed to providing the highest level of technical support and services to its customers. Their team of experts, policies, and training programs are designed to ensure that their customers receive the best possible service and support throughout the equipment's life cycle.
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WNS series gas-fired (oil-fired) skid-mounted hot water boilerLive Chat0.7-2.8 MW1.0 MPa
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DZW series biomass-fired reciprocating grate steam boilerLive Chat15-35 t/h1.25 MPa / 1.6 MPa / 2.5 MPa
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DZL series biomass-fired steam boilerLive Chat2-10 t/h1-2.5 MPa
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At the production site of a pharmaceutical company in Shanghai, a ZOZEN gas-fired steam boiler commissioned in 2010 has been operating steadily for 16 years. For this established pharmaceutical company, founded in 1995, the steam system is closely related to production rhythm, process coordination, and on-site operation support. Whether the equipment can maintain stable operation over the long term directly affects the continuity of daily production. Time is a practical test, and the continuous ...07 Jul 2026 -
As the beer industry moves toward greener, more continuous, and more refined production, the steam system has become an important part of brewing operations. Recently, the cooperation case between ZOZEN Boiler and Yanjing Beer (Guilin Liquan) Co., Ltd. once again highlighted the essential role and system value of industrial boiler equipment in the food and beverage industry. Industrial Heat and Beer Brewing Are Closely Connected From a Drop of Beer, the Value of Stable Steam Becomes ClearYan...24 Jun 2026 -
Recently, ZOZEN Boiler delivered a 3-ton WNS series skid-mounted steam boiler to a stationery products manufacturer in Thailand. The customer mainly produces solid glue, crayons, oil pastels and other stationery products. During production, the customer has clear requirements for continuous and stable steam supply. Based on the customer’s process features and site conditions, ZOZEN Boiler adopted a skid-mounted delivery solution, integrating the boiler body and auxiliary equipment to suppo...16 Jun 2026











