zozen boiler
Home Service FAQs Boiler basics What technical support does ZOZEN Boiler provide?

What technical support does ZOZEN Boiler provide?

03 Mar 2023

ZOZEN Boiler is committed to providing technical support and services to its customers. They offer a range of technical support services, including pre-sales consultation, installation guidance, equipment commissioning, and after-sales maintenance and repair.

 

During the pre-sales consultation process, ZOZEN's team of experts can help customers choose the right boiler for their specific needs, and provide technical information and guidance. They also offer installation guidance, which includes technical drawings and detailed installation instructions to ensure proper installation of the equipment.

 

Once the equipment is installed, ZOZEN's team of experts can provide equipment commissioning services to ensure that the equipment operates safely and efficiently. They also provide after-sales maintenance and repair services to keep the equipment in optimal condition, reduce downtime, and extend its service life.

 

ZOZEN's technical support services are designed to ensure that their customers receive the best possible service and support throughout the equipment's life cycle. They also offer training programs for operators to ensure that they have the knowledge and skills to operate the equipment safely and efficiently.

 

In addition to technical support services, ZOZEN offers a range of policy services, including warranty policy, spare parts policy, and environmental policy. These policies are designed to ensure that customers receive high-quality and reliable equipment and services, and that ZOZEN operates in an environmentally responsible manner.

 

Overall, ZOZEN Boiler is committed to providing the highest level of technical support and services to its customers. Their team of experts, policies, and training programs are designed to ensure that their customers receive the best possible service and support throughout the equipment's life cycle.

Related FAQs View More
Related news View More
  • Export to Indonesia: ZOZEN Biomass Boiler Powered by Palm Kernel Shells Supports the Feed Industry
    With the global emphasis on sustainable energy and environmental protection, Indonesia, a leading producer of palm oil, has turned the energy utilization of palm kernel shells (PKS) — a byproduct of palm oil production — into a significant focus. As a renewable energy source, palm kernel shells are gaining traction in the feed industry, contributing not only to resource recycling but also reducing environmental impact.   The combustion properties of palm kernel shells make the...
    21 Jan 2025
  • ZOZEN Boiler Successfully Hosts 2025 Staff Meeting
    On January 15, 2025, Wuxi ZOZEN Boiler Co., Ltd. successfully hosted its annual staff meeting at the company headquarters. The theme of the event was "Rising Against the Tide—Innovation and Transformation in an Era of Intense Competition." The meeting aimed to review the past year's achievements, outline future development goals, and honor outstanding teams and individuals for their exceptional performance in 2024. 2025 Staff Meeting Officially Begins The meeting commenced under the gu...
    16 Jan 2025
  • ZOZEN Boiler Wins China Patent Excellence Award for Water Tube Gas/Oil Boiler
    ZOZEN Boiler has been honored with the China Patent Excellence Award in the 25th China Patent Awards, as announced by the National Intellectual Property Administration. The award recognizes ZOZEN’s innovative design patent for its water tube gas/oil boiler (Patent No. ZL 202030030831.X). This achievement not only highlights ZOZEN’s commitment to innovation in boiler design but also represents a groundbreaking milestone for the boiler industry as a whole. It reflects ZOZEN’s lea...
    14 Jan 2025

Find the Right Boiler For You

Name *

Email *

WhatsApp/WeChat

Products

Power/Capacity