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Home Service FAQs FAQ of gas-fired(oil-fired) boilers Why doesn't the gas boiler's motor turn on after pressing the start button?

Why doesn't the gas boiler's motor turn on after pressing the start button?

24 Nov 2023

If a gas boiler is powered on but the motor does not turn after pressing the start button, it indicates a problem that could be due to several reasons. Here are some potential causes and troubleshooting steps:

Electrical Issues: First, check if there is an electrical supply issue. Ensure that the boiler is properly plugged in and that there are no tripped circuit breakers or blown fuses. Sometimes, a simple power reset (turning off and then turning on the power supply) can resolve minor electrical glitches.

Faulty Start Button or Control Panel: The start button or the control panel itself might be malfunctioning. If the button is not responsive or if there are signs of damage or wear on the control panel, it may need to be repaired or replaced.

Motor Failure: The motor itself could be faulty. Motors can burn out due to age, wear, or electrical issues. If you suspect the motor is the problem, it's best to call a qualified technician to diagnose and replace it if necessary.

Thermostat Issues: If the thermostat is not signaling the boiler to start, the motor won’t activate. Ensure the thermostat is set to a temperature above the current room temperature and is functioning correctly.

Safety Lockout: Gas boilers have safety mechanisms that can lock out the boiler under certain conditions (like repeated failed ignition attempts or detection of a fault). If the boiler is in a lockout state, it may need to be reset according to the manufacturer's instructions.

Pressure Issues: Check the boiler pressure gauge. If the pressure is too low or too high, it can prevent the boiler from starting. The pressure should be within the manufacturer’s recommended range.

Blocked Vents or Flues: Blocked vents or flues can trigger safety mechanisms that prevent the boiler from starting.

Control Board or Sensor Failure: A faulty control board or malfunctioning sensors can hinder the start-up process. These components require a professional for diagnosis and replacement.

Condensate Pipe Blockage: In condensing boilers, if the condensate pipe is frozen or blocked, it can prevent the boiler from operating.

Regular Maintenance: Lack of regular maintenance can lead to various problems, including issues with starting up. Ensure your boiler is serviced regularly by a qualified professional.

If you are unable to diagnose or resolve the issue, or if it involves gas or electrical components, it's important to contact a qualified technician for safety reasons. Do not attempt repairs on gas or electrical systems unless you are trained and qualified to do so.

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