Customer story

Recently, ZOZEN service team carried out professional and thoughtful inspection and maintenance of nearly 50 ZOZEN boilers operating in the front line of enterprise users in the northeast region.

For over 30 years, ZOZEN has always been committed to the research and development, production, sales and after-sales service of boilers. The boiler belongs to special equipment, and its after-sales service is a very complicated project, covering a series of contents such as quality assurance, maintenance service, parts supply and technical consultation after the boiler is sold. Under the fierce market competition, ZOZEN adheres to customer-centered strategy and establishes a perfect customer information feedback system to effectively solve user needs and enhance user experience.

The three northeast provinces of China are known as the "cradle of industry", and they are also the important market for ZOZEN to cover the whole country. Over the years, ZOZEN has won the recognition and trust of many enterprises in the region with its excellent product quality, excellent boiler performance and perfect after-sales service. The ZOZEN "Quality Miles" return visit of Heilongjiang Station, the service staff would provide after-sales service for Feihe Dairy, Maple Town Hot Spring Resort, Veolia Thermal Power, Coslight Storage Battery and other enterprises. Feihe (Gannan) Dairy Co., Ltd., located in Qiqihar, purchased several sets of SZS series steam boilers from ZOZEN in 2017,which have been running stably on the production line of Feihe Dairy. The ZOZEN service personnel quickly and efficiently started the work in the boiler room.

ZOZEN service team has always adhered to the service commitment to customers. Recently, ZOZEN carried out the comprehensive inspection and maintenance for the coal-fired boilers of Huludao Longgang District Government Heating, China Petroleum Jinxi Petrochemical Bihai Company, Shenyang Third Thermal Heating Co., Ltd., China Medical University and other companies, ensuring the boilers were in good condition.

In recent years, the quality of domestic oil products has been improved by environmental regulations, which puts higher demands on the processing level and equipment of refineries. At the same time, major refineries have accelerated the implementation of air pollution prevention and control actions to achieve the goals of energy conservation, emission reduction and green development promotion. As the important energy equipment, the boiler is indispensable in the petroleum refining process. Therefore, various petrochemical companies have put the renovation and upgrading of boiler equipment on the agenda.

In recent years, the basic industries such as automobiles, telecommunications, electric power, and computers have developed rapidly, and the demand for storage batteries has increased, driving the development of the storage battery industry. With the strict implementation of national environmental protection policy, accelerating the transformation and upgrading is the only way of the storage battery industry to achieve sustainable development. ZOZEN has continuously improved and upgraded boiler products and played an important role in promoting the transformation and upgrading of the storage battery industry.

The rapid development of the electronics industry is inseparable from the heat source support provided by boiler equipment. ZOZEN has established a cooperative relationship with many electronic companies including Samsung Electronics and SK hynix semiconductor with its strong corporate comprehensive strength and green development business philosophy. The higher technical content of electronic information products means the more demanding requirements of the production environment. In the process of mass production of semiconductors, in order to maintain the accuracy and quality of the products, it is necessary to ensure an ultra-clean semiconductor production workshop with constant temperature and humidity. As the heat source equipment, the boiler that can operate stably and efficiently, and provide a continuous stream of high-quality steam will greatly affect the process quality.

The rapid development of new energy vehicles is inseparable from the strong support of power batteries. In the production process of lithium ion battery separators, the processes of forming, drying and heat treatment are inseparable from the stable heat source provided by the boiler. ZOZEN and Shandong Haike Group worked together to build a high-end lithium ion battery wet diaphragm production line. Haike Group is one of the "Top 500 Chinese Enterprises", serving in the fields of new energy materials, specialty chemicals, petrochemicals and medicine. As the company continues to grow, Haike Group invested in the establishment of Anhui Xinheng New Material Technology Co., Ltd., which is dedicated to the R&D, production and sales of high-end lithium-ion battery wet diaphragms.

The R&D and manufacturing of large-scale equipment is an important indicator of a country's industrial strength and a symbol of the country's overall national strength. The 80,000-ton large-scale forging press independently developed by China National Erzhong Heavy Equipment Group (CNEG for short) has made China a country with high-grade die forging equipment in the world, which is inseparable from the continuous innovation capability of the company. ZOZEN has become the "leader" of the industrial boiler manufacturing industry with its tireless exploration of innovation, and has reached cooperation with CNEG on the large-scale boiler project.