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Home Media News Customer story ZOZEN conducted after-sales service return visits to gas-fired boiler rooms in Heilongjiang 

ZOZEN conducted after-sales service return visits to gas-fired boiler rooms in Heilongjiang 

24 Sep 2019

The three northeast provinces of China are known as the "cradle of industry", and they are also the important market for ZOZEN to cover the whole country. Over the years, ZOZEN has won the recognition and trust of many enterprises in the region with its excellent product quality, excellent boiler performance and perfect after-sales service. The ZOZEN "Quality Miles" return visit of Heilongjiang Station, the service staff would provide after-sales service for Feihe Dairy, Maple Town Hot Spring Resort, Veolia Thermal Power, Coslight Storage Battery and other enterprises.

Feihe (Gannan) Dairy Co., Ltd., located in Qiqihar, purchased several sets of SZS series steam boilers from ZOZEN in 2017,which have been running stably on the production line of Feihe Dairy. The ZOZEN service personnel quickly and efficiently started the work in the boiler room. The test data of the professional instruments showed that the boilers were running well. The project manager of Feihe Dairy said: "ZOZEN boilers not only have significant energy saving and environmental protection effects, but also have high thermal efficiency and sufficient output!"

ZOZEN SZS series boilers for Feihe Dairy

ZOZEN SZS series boilers for Feihe Dairy

The stable operation of boilers has direct impact on the hot spring experience of visitors. Accompanied by relevant personnel, ZOZEN service personnel went to the boiler room of Maple Leaf Town to record and analyze the boiler operation data. The WNS series gas-fired steam boilers and hot water boilers were running normally without any failure.

The two gas-fired hot water boilers automatically controlled the operation of the burner because the boiler outlet water temperature reached the preset temperature, and the outlet water temperature was constant at the user's required working condition. All of this is done by the high-performance control system of the boiler, which is like the brain of the entire boiler system. It collected and processed the boiler operation signals and sent execution instructions to the boiler execution units. The manager of Maple Leaf Town Hot Spring Resort expressed high recognition for the fully automatic and safe operation of ZOZEN boilers.

ZOZEN service personnel recorded boiler operation data on the control cabinet

ZOZEN service personnel recorded boiler operation data on the control cabinet

After the return visit service, ZOZEN Service Team will continue to travel to other places. It is the solemn commitment of ZOZEN to serve customers with sincerity. Customer satisfaction is the unremitting pursuit of ZOZEN.

 

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