In mid-October, the Service Center of ZOZEN received a call from the customer and reported that the NOx emission from the gas-fired boiler exceeded the standard. This customer is a renowned enterprise in the beverage industry. Its subsidiaries all introduced ZOZEN low NOx steam boilers. The burner of ZOZEN low NOx boiler adopts air partition, fuel partition and flue gas recirculation technologies to achieve low NOx combustion, reduce the combustion temperature in the central flame area while achieving the requirement of NOx emission below 30mg/m3. This should not happen in theory. In this regard, ZOZEN immediately sent professional technicians to the boiler room to check.
Recently, ZOZEN service team carried out professional and thoughtful inspection and maintenance of nearly 50 ZOZEN boilers operating in the front line of enterprise users in the northeast region.
For over 30 years, ZOZEN has always been committed to the research and development, production, sales and after-sales service of boilers. The boiler belongs to special equipment, and its after-sales service is a very complicated project, covering a series of contents such as quality assurance, maintenance service, parts supply and technical consultation after the boiler is sold. Under the fierce market competition, ZOZEN adheres to customer-centered strategy and establishes a perfect customer information feedback system to effectively solve user needs and enhance user experience.
The three northeast provinces of China are known as the "cradle of industry", and they are also the important market for ZOZEN to cover the whole country. Over the years, ZOZEN has won the recognition and trust of many enterprises in the region with its excellent product quality, excellent boiler performance and perfect after-sales service. The ZOZEN "Quality Miles" return visit of Heilongjiang Station, the service staff would provide after-sales service for Feihe Dairy, Maple Town Hot Spring Resort, Veolia Thermal Power, Coslight Storage Battery and other enterprises.
Feihe (Gannan) Dairy Co., Ltd., located in Qiqihar, purchased several sets of SZS series steam boilers from ZOZEN in 2017,which have been running stably on the production line of Feihe Dairy. The ZOZEN service personnel quickly and efficiently started the work in the boiler room.
ZOZEN service team has always adhered to the service commitment to customers. Recently, ZOZEN carried out the comprehensive inspection and maintenance for the coal-fired boilers of Huludao Longgang District Government Heating, China Petroleum Jinxi Petrochemical Bihai Company, Shenyang Third Thermal Heating Co., Ltd., China Medical University and other companies, ensuring the boilers were in good condition.
