ZOZEN After-sale Service Team Brings You to the Steam Boiler House in 2002

How long is the service life of a set of natural gas boiler? This is a question that all users will be concerned when purchasing the boiler equipment. Although there is no specific limitation to boiler's service life in China, a boiler can continue to be used by passing the annual inspection. This time, ZOZEN Boiler will tell you how long the service life of a gas-fired boiler can be with facts.

In the late July of 2020, ZOZEN's after-sale service department received a call from Kunshan Yongxin Glassware Co., Ltd which reported their boiler's burner stopped firing and gave an alarm. In the telephone, ZOZEN's after-sale service staff had a basic understanding of boiler's operation conditions. When checking the record of the boiler project, they surprisingly found that the two sets of WNS series gas-fired boiler included in the boiler project were produced in 2002 and 2005, which was even earlier than the year they joined ZOZEN. Then ZOZEN's after-sale service manager immediately sent the experts who had rich experience in gas-fired boilers to the site to solve the problem and emphasized conducting a systematic inspection on the boiler system which had been in operation for 18 years.

ZOZEN gas-fired boiler rating plate produced in 2002

After the communication with the person in charge of the boiler house, ZOZEN's after-sale service team carried out a systematic inspection on the two sets of boilers and the result shew that boilers were both in good conditions. The reason for one of the boilers whose burner stopped firing and alarmed is that the control cabinet was used for too long and the aging of electronic components caused disturbance. The control cabinet returned to service via the professional treatment by ZOZEN technicians. Although ZOZEN's electronic control system has been updated for several generations and has been added intelligent programs including remote monitoring and automatic control, the early control system also has basic operation functions that can continue to guarantee boiler's safe and stable operation.

In the communication, the person in charge of the boiler house also said, "The quality of ZOZEN boilers is truly reliable. When we started the cooperation, you were still called Yixing Boiler Factory. Now our old group of boiler workers have retired, your gas-fired boilers are still in good conditions. Under their care, two boilers successfully pass the annual inspection and can continue to be in service." Facing the praise, ZOZEN's after-sale service team all feel proud of the boiler products.

ZOZEN boilers are in stable operation at Kunshan Yongxin Glassware Co., Ltd

It is known that Kunshan Yongxin Glassware Co., Ltd is a foreign-owned enterprise specialized in heat-resistant glass products such as microwave oven glass turntable and utensils. Its product output accounts for about 60% of the global microwave oven fitting market. It also maintains the long-term cooperative partnership with well-know microwave oven enterprises such as Galanz, Midea, LG, Samsung and so on.

In 2002, Yongxin Glassware purchased a set of 2 tph gas-fired boiler from ZOZEN to satisfy its production line's demands for steam and the building's demands for heating. ZOZEN's gas-fired boiler was safe and stable in operation, which won user's recognition.

In 2005, Yongxin Glassware joined the French Saint-gobain Group which is one of the world's top 100 enterprises. The company's production scale also expanded and its output increased from 18 tons to 100 tons per day. With the considerable increasing of steam demands, it was also urgent to purchase another set of steam boiler. Based on the successful cooperation, the leader of Yongxin Glassware decided to purchase another gas-fired boiler from ZOZEN.

Good quality is trustworthy. It has been 18 years since the first set of boiler was put into use. ZOZEN's gas-fired boiler which has accumulated 65700 hours of working time is still serving for the production line of Yongxin Glassware to improve the product quality and production capacity of Yongxin Glassware.

Who is the boiler supplier worth cooperating, time will tell you the answer. As a well-known boiler supplier, ZOZEN can provide the whole contracting services including boiler design, production, transportation, installation, commissioning, maintenance, delivery. What's more, ZOZEN adds the return visit, maintenance and other after-sale services to the whole enterprise life circle to effectively improve the added value of ZOZEN products, which wins the recognition of many users in the world.