ZOZEN Central Heating Boiler After-sales Maintenance Service

On April 23, 2022, the after-sales technical team of ZOZEN Boiler successfully arrived at Xinbei Heating Station which is in the charge of Tianjin Xuyang Thermal Management Co., Ltd. According to the on-site feedback from the person in charge of the boiler room, ZOZEN gas-fired hot water boiler has stable combustion and intelligent load regulation.

ZOZEN Boiler provides the maintenance service for the central heating boiler

ZOZEN Boiler after-sales team enters Tianjin Xinbei Heating Station

The station adopts ZOZEN SZS series gas-fired hot water boiler, and its combustion chamber is composed of large-area water wall, with large heating surface and uniform heating, and its overall thermal efficiency is over 98%. Full-automatic intelligent operation of the boiler, equipped with automatic water level adjustment, high and low water level alarm, overpressure alarm and other safety protection functions, is a widely used type of central heating boiler.

ZOZEN central heating boiler should not only pay attention to safe and correct operation in use, but also be well maintained after shutdown. ZOZEN technicians first learned about the boiler operation in detail and checked the operation data. Then, the technicians checked whether the boiler body has been shut down and maintained for a long time according to the regulations, and told the person in charge of the boiler room to check the desiccant regularly and replace the invalid desiccant in time.

ZOZEN Boiler wins the good reputation with the service

In addition, ZOZEN Boiler also carried out a comprehensive and restorative inspection of the boiler system, including burners, control cabinets and primary instruments. Boiler burner is important auxiliary equipment of boiler, which adopts automatic intelligent control, and its reliability is the basic guarantee of safe and efficient heating. During the maintenance service, ZOZEN technicians turned on the burner, carefully checked the nozzle, ignition electrode, flame detection device, air duct, etc., to eliminate dirt, clean the blockage, and ensure the reliability and sensitivity of ignition procedures and interlocking protection devices.

ZOZEN technicians who maintain the burners of gas boilers

The intelligent central heating boiler control system is complex and the maintenance workload is heavy. ZOZEN technicians checked the insulation of motors, electrical appliances, circuits and cables in turn, and timely repaired the loose lines. Not only that, ZOZEN technicians also carefully cleaned the dust accumulated in the electric control cabinet of the boiler, and the cooling fan was removed and carefully cleaned.

ZOZEN Boiler has perfect after-sales service and good user experience

After completing the after-sales service of Xinbei Heating Station, ZOZEN Boiler will go to the next service station with the gratitude and full sense of accomplishment of users. After all the services in this area are completed, ZOZEN technicians will bring the boiler room operation data, user feedback, and pictures and videos back to Wuxi headquarters, record and file them, and manage the whole process of the project.