ZOZEN builds a heat source line of defense for users to fight against the epidemic

The epidemic in China has been controlled after two months of joint efforts. The production and living are recovering at a fast speed. As a veteran industrial boiler manufacturer with more than 30 years of history, ZOZEN strictly undertook the service guarantee responsibility at the critical period of epidemic prevention and successfully built a solid heat source line of defense for users.  

ZOZEN provides logistic support for the epidemic prevention work of West China Hospital of Sichuan University

High-temperature steam is an important "lifeline" of the hospital. ZOZEN has provided stable steam guarantee for many hospitals including West China Hospital of Sichuan University, Beijing Aerospace General Hospital, The First People's Hospital of Shangqiu and The First Hospital of Jilin University. The high-temperature steam played an important role in disinfection and sterilization, especially during the period of epidemic prevention. To provide users with high-quality service and ensure the heating requirements of the hospital became a big test of ZOZEN.

Several ZOZEN WNS series gas-fired boilers for West China Hospital of Sichuan University

"In recent years, ZOZEN had invested a lot of money to build a complete service system and had set up service centers in 32 provinces across the country. During the epidemic, we provided one-to-one heat source guarantee services for hospitals and epidemic prevention material manufacturers." General Manager Mr. Zhang Guoping said.

It is worth mentioning that, faced with the emergency, He Li, a staff member of Sichuan Service center, voluntarily applied to stay on the front line of service guarantee. He maintained the steam boiler system of West China Hospital of Sichuan University, provided technical support for the smooth operation of the boiler and built a solid heat source line of defense. This move has been highly praised by West China Hospital.

Apart from offline services, ZOZEN has also upgraded its online services to solve the requirements of users at a higher standard. "At present, we had fully informationized the customer service system. About 50% of the work orders could be dealt by online guidance, which not only avoided cross infection but also improved work efficiency. " Mr. Liu Jianping, Director of ZOZEN Service Department said. Multiple measures have been carried out to provide users with considerate services.

Employees of ZOZEN return to work safely to ensure on-time completion of overseas projects

Under the epidemic situation, ZOZEN promoted the progress of overseas projects orderly while ensuring the health and safety of employees. Hao Jiantuan, an engineer of ZOZEN Engineering Service Center, set out for Uzbekistan on February 3. He started work after passing the local hospital inspection and 14-days confinement.

ZOZEN gas-fired boiler project in Uzbekistan

According to Engineer Hao, the boiler proper assembly work of two sets of 90 tph SZS series field-assembled gas-fired boilers has been completed. The auxiliaries such the deaerator and feed water pump have also been in place and the installation has been started. In addition, another 25 tph SZS series gas-fired boiler has passed the hydraulic test. When Uzbekistan's epidemic situation becomes better, Engineer Hao will return to China.

ZOZEN's timely response to the emergency not only shows the comprehensive strength of ZOZEN, but also reflects its conscientiousness. In the future, ZOZEN will unswervingly practice its social responsibility and gain the favor of more partners.