With an orderly delivery at home and abroad, ZOZEN upgrades online service to fight coronavirus

On February 20, ZOZEN completed the delivery of the first batch of boilers after returning to work. The gas-fired boiler for the overseas market was also officially delivered to Thailand on March 2.

All departments have been well operated to ensure production after returning to work. With an orderly delivery at home and abroad, ZOZEN upgraded online service to fight coronavirus and firstly started the industrial live broadcast mode.

The busy and orderly delivery of ZOZEN

The first batch of gas-fired boilers has entered the installation phase

It was understood that Baoding Swan New Fiber Manufacturing Co., Ltd. was one of the high-tech enterprises that have mastered Lyocell's core technology. The company carried out public bidding for two sets of 25 tph gas-fired steam boilers for the heat source requirements of its production lines. ZOZEN stood out from the fierce competition and provided the company with a full range of services including design, manufacturing, installation, commissioning, inspection and personnel training of boilers.

At present, the two sets of SZS series gas-fired boilers have arrived the project site of Baoding Swan New Fiber Manufacturing Co., Ltd. The hoisting of the boiler proper has been completed smoothly. And, the boilers have entered the auxiliary infrastructure construction phase. ZOZEN installation team will strive to complete the project instruction within the agreed time and ensure the smooth delivery of the EPC turnkey project.

The hoisting of the boiler proper of the gas-fired boiler has been completed smoothly

Although the outbreak of coronavirus has caused a certain influence on personnel flow, logistics and transportation. ZOZEN has well prepared the epidemic prevention work and materials, workers wear masks every day while working. With high-efficient running of the automatic production lines and adequate stocking of raw materials, the factory has returned to normal operations quickly. The shipping department has also returned to the busy state with the recovery of logistics.

Seeking for innovation, ZOZEN upgrades online service for the overseas market

The WNS series gas-fired boilers that have been delivered to Thailand

In the face of the new situation of epidemic prevention, ZOZEN has upgraded the online service and provided remote services for the overseas market such as online boiler exhibition hall and 360 ° boiler viewing. Besides, ZOZEN firstly started the industrial live broadcast mode for the overseas market in response to the inconvenience caused by flight outage and entry and exit restrictions. These measures can realize the online introduction of boilers and the production technologies as well as online visiting of the factory. Compared with simple graphic and literature product introduction, the industrial live broadcast will directly and effectively facilitate the communication with customers and establish a new marketing mode combining online visiting, consultation, order placing, offline manufacturing and service, which can meet the requirements of overseas customers better.

Confronted with the outbreak of coronavirus, ZOZEN will try to protect the benefits of users and ensure the timely delivery of boiler projects.